Egnyte is a SaaS provider of enterprise content collaboration and governance that helps thousands of businesses by enabling them to connect, protect, and unlock value from all their content without compromising security or governance. IDC recently ranked Egnyte as the fastest file sharing provider due in part to Teridion Virtual Networks.

Despite multiple POPs, customer experience was not optimal

As Egnyte’s business took off, so did its global footprint.

Read more

Posted by Chris Keene on June 15th, 2017

Welcome to the sixth posting of Teridion’s weekly series debunking Internet performance myths. This week’s myth is: “Chinese Internet performance problems cannot be fixed.”  

Reality: Great SaaS application performance in China is definitely possible!

China is a massive Internet market for SaaS vendors with over 700M users vs 280M in US. Yet, SaaS vendors struggle to deliver outstanding user experiences in China, as detailed on Quora and by The Atlantic.

Read more

Posted by Chris Keene on June 11th, 2017

Upthere is a cloud storage service designed to be the one home for your personal data — photos, videos, music, and documents. With Upthere Home you can use any device to save, view, search, organize, and share anything. Upthere’s mission is to deliver the world’s best personal storage experience by giving their customers the fastest possible uploads, downloads and streams.

Internet Backbone congestion impacted the customer experience

As Upthere expanded its service,

Read more

Posted by Chris Keene on June 7th, 2017

Welcome to the fifth posting of Teridion’s weekly series debunking Internet performance myths. This week’s myth is: “Internet performance is good enough”  

Reality: poor Internet performance is a huge drag on the SaaS industry

The underlying reasons for poor Internet performance have to do with protocol and design decisions made over 40 years ago which optimize the Internet for resilience and reliability over speed and consistency. SaaS vendors in particular are at the mercy of Internet Backbone congestion because much of their content is personalized and therefore uncacheable.

Read more

Posted by Chris Keene on June 6th, 2017

Thru Inc is an Irving, Texas-based enterprise file sync and share company with a global customer base. Blazing fast service – especially for file uploads – is a key reason customers choose Thru.

Poor Internet performance, bad customer experience

However, as Thru and many other SaaS providers have discovered, delivering a fast experience to global, isn’t always a straightforward journey. Why? Because SaaS applications have no control or visibility over where and how their traffic is routed over the Internet.

Read more

Posted by Chris Keene on May 23rd, 2017

Welcome to the fourth posting of Teridion’s weekly series debunking Internet performance myths. This week’s myth is: “Upload performance always stinks!”  

Reality: Internet upload performance can be accelerated by 10 to 20x

Internet overlay networks to optimize download performance (CDNs) have been around for a long time and can provide faster page load times for static content. As web pages get larger (bigger than Doom) and more dynamic (js payloads growing 50% per year),

Read more

Posted by Chris Keene on May 16th, 2017

Welcome to the third posting of Teridion’s weekly series debunking Internet performance myths. This week’s myth is: “The key to great Internet performance? Lax security!”

Reality: There are ways to optimize Internet performance while keeping data secure & encrypted.

A common inquiry from our customers is how to achieve high-speed Internet performance while ensuring secure content delivery to their end users. Internet overlay networks can provide a way to do just that.

Read more

Posted by Chris Keene on May 9th, 2017

This is the second weekly posting by Teridion to debunk common Internet performance myths.  This week’s myth is: “Building regional POPs is the best way to improve network performance.”

Reality: You can improve global Internet performance without needing regional POPs

The original Internet vision was that a web application in a single data center could be accessed by global users. Web sites quickly found that congestion in the Internet could cause bad end user performance,

Read more

Posted by Chris Keene on May 2nd, 2017

Reality: Poor performance often has little to do with the speed of light.

The speed of light through copper takes about 40ms to get from anywhere on the globe to any other point. Users complaining about slow internet performance are typically experiencing page load delays of 10,000 ms or more, meaning that the speed of light explains a very small part of the delay (0.4% to be exact).

For slow operations like file transfers and web page loads in bandwidth-constrained regions like Asia and Latin America,

Read more

Posted by Chris Keene on April 25th, 2017

The Teridion vision is to transform networking, security and compute at the edge of the cloud. The Teridion 2.0 release in March delivers on this vision.

Teridion’s Service chaining and SessionFlow enhancements expand the capabilities of Teridion Virtual Networks:

• Service chaining: allows Teridion Cloud Routers (TCRs) to add user-defined services before, after or in-line with the core Teridion routing services at the edge.
• SessionFlow: provides end to end visibility into latency and throughput across the internet backbone and raw data for using AI to optimize network performance.

Read more

Posted by Chris Keene on March 2nd, 2017