We are reinventing the edge of the Internet to solve new networking, security and computing challenges.
The people behind Teridion have pioneered networking products at Cisco, Akamai and IBM. We work with some of the largest web and mobile application providers in the world, who depend on Teridion to optimize their customer experience.
Our global headquarters in San Francisco is in the heart of SoMa, a block from South Park. Our technical and operations team is located just outside of Tel Aviv, in Petah Tikva.
As a NOC engineer you will be part of the 24/7 NOC team working in shifts.
You will have complete visibility and responsibility to Teridions’ state-of-the-art innovative GCN (Global Cloud Network), working closely with our various cloud service providers, global partners, DevOps and Support.
If you have 24/7 NOC experience, preferably within the SaaS, Networking or Security domains and If you are looking for a fast-paced, dynamic environment – we invite you to join Teridion and be part of our continued success!
Desired Experience and Skills:
Networking knowledge – CCNA level
Experience in troubleshooting technical issues in the networking and/or security domains
Working with CRM (SFDC preferred), owning case lifecycles and exceeding SLAs
English – Exceptional reading, writing and speaking levels
Customer-facing skills, ability to work well and excel in a fast-paced dynamic team
Experience with web/security technologies (Web and Applications Servers, Firewalls, ADCs)
Experience working with various monitoring tools, such as Nagios, Catchpoint, Zabbix, etc.