Cloud Optimized Routing - Software Defined Internet
Careers
Join Us at The Edge!
We are reinventing the edge of the Internet to solve new networking, security and computing challenges.
The people behind Teridion have pioneered networking products at Cisco, Akamai and IBM. We work with some of the largest web and mobile application providers in the world, who depend on Teridion to optimize their customer experience.
Our global headquarters in San Francisco is in the heart of SoMa, a block from South Park. Our technical and operations team is located just outside of Tel Aviv, in Petah Tikva.
Open Positions
- Sales Engineer – San Francisco, CA
- Technical Account Manager – San Francisco, CA
- Bookkeeper – Israel, Petach Tivka
- Front End Team Leader – Israel, Petach Tivka
- NOC Engineer – Israel, Petach Tivka
- Devops Engineer – Israel, Petach Tivka
- Cloud Services Cost Optimization Professional – Israel, Petach Tivka
Sales Engineer
Location: San Francisco, CA
If you are a Sales Engineer with strong Internet and networking experience who loves products that “just work,” come and join Teridion’s team! You will help us adapt and define solutions that meet the business and technical requirements for existing and prospective customers while being a key member of the sales team. Your will draw on your networking knowledge to develop, document, and deploy Teridion’s technology to help accelerate major cloud services.
Core Responsibilities:
- Lead the pre-sales technical process with target accounts, evangelize Teridion’s technology to existing and prospective customers, and drive new offerings.
- Work closely with direct sales to educate prospects about Teridion’s value – including conference calls, site visits, presentations, blogs, solution docs, technical evaluations, objection handling, proposals, and follow-up on all customer related issues.
- Work closely with Product Management and R&D to develop future product direction and strategy – providing valuable input from the field back to engineering.
- Oversee the customer proposal process and ensure that all technical information and recommendations addressing customer requirements are properly defined.
- Provide leadership and guidance to prospective customers as a trusted internet performance expert.
Requirements:
- Overall experience: Minimum 3-5 years or equivalent experience in technical presales.
- Experience developing strong customer relationships based on technical credibility.
- Deep experience managing evaluation driven sales opportunities from initial engagement through production pilot.
- Natural ability to understand a prospective customer’s application and business to be able to identify appropriate use cases for Teridion’s services.
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Networking, APACHE, IIS, NGINX Proxy server.
- Strong understanding of DNS, HTTP, TCP/IP, FTP and other network protocols.
- Proven experience discussing and relating to a customer’s architecture: Caching, CDN, WAN Acceleration, Load Balancing, SDN, NFV, SD-WAN, NaaS, and hyperconvergence.
- “Customer facing” experience in technical sales or technical consulting.
- Experience working at a cloud networking technology vendor (CDN, WanOp, Network Monitoring, etc vendor) or as an operator (Site Reliability or Ops at a SaaS vendor).
- Proven track record demonstrating good business judgment, an ability to make decisions, and a passion for excellence.
- Willing to travel up to approximately 30%.
- Excellent written, verbal, and presentation skills appropriate to both technical and management audiences.
- College degree: business or technical.
Technical Account Manager
Location: San Francisco
If you are passionate about technology performance and enjoy delivering high-value technical solutions and insight to customers in a trusted advisor role, this job is for you. We need a highly technical networking professional who will partner with Teridion’s customers to continuously gain value from their Teridion deployments. The Technical Account Manager (TAM) will draw on their networking skills and internet backbone knowledge to implement, customize, and optimize Teridion’s services to go beyond defined customer success criteria.
Responsibilities:
- Lead the post-sales technical relationship with the customer base.
- Take on trusted advisor role with customers’ technical staff around internet deployment architectures, edge services, end-user connectivity troubleshooting, and network performance.
- Constantly monitor customer usage to uncover opportunities to enhance their experience with Teridion and provide them insights based on Teridion’s analytics.
- Provide ad hoc, informal, and formal trainings.
- Conduct troubleshooting and usage analysis of customer environments.
- Work closely with Product Management, Technical Operations, Support, and R&D to develop future product direction and strategy – providing valuable input from the field back to engineering.
- Translate customer proposals and SoWs into tailor-made solutions on a case-by-case basis.
Requirements:
- 5+ years of experience with network implementation, network ops, network engineering, and/or professional services consulting
- BS in CS or related STEM field, and/or equivalent work experience
- MS/MBA a plus
- Familiarity working with Enterprise SaaS clients – File sharing or cloud storage a plus
- Detail oriented and analytical.
- Must have experience developing and enhancing strong customer relationships based on technical credibility.
- Natural ability to understand a customer’s application and business, and enable them to extract greater and greater value from Teridion’s technology.
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Networking, APACHE, IIS, NGINX Proxy server, F5 Big-IP and iRules, Brocade ADC and TrafficScript.
- Strong understanding of DNS, BGP, HTTP, TCP/IP, VOIP, FTP, webRTC and other network protocols.
- Proven experience discussing and relating to a customer’s architecture: Caching, CDN, WAN Acceleration, Load Balancing, SDN, NFV, SD-WAN, NaaS, and hyperconvergence.
- Experience working at a technology vendor.
- Must be willing to travel up to approximately 30%.
- Excellent written, verbal, and presentation skills appropriate to both technical and management audiences.
Bookkeeper
Location: Israel, Petach Tikva
We are currently looking for a Bookkeeper to join our Finance team!
Duties and Responsibilities:
- Perform monthly, quarterly and annual closing for Israel entity and consolidated reports of US and IL entities
- Prepare accruals working papers
- Prepare monthly consolidated financial reports and BVA report
- Consolidate parent and subsidiary reporting
- Payroll
- Support employee onboarding and termination process
- Interact with insurance agencies
- Control employee timekeeping and vacation/sick days
- Interface with 3rd party payroll provider
- Manage AP balances including processing vendor invoices and payments
- Perform bank reconciliations
- Control credit card and employee travel & expense reimbursement reports.
- Issuance of customer invoices
- Support annual and quarterly audits
- Record intercompany transactions
- Control payments to government authorities (VAT, tax withholding, social security, etc.)
- Prepare reports to the Israel Innovation Authority (OCS)
- Assist the company Controller with other duties and ad-hoc special projects
Requirements
- Bookkeeper 3rd degree graduate
- Payroll controller – advantage
- At least 5 years of experience as a bookkeeper
- Experience in high-tech companies
- Ability to prepare monthly reports and consolidate subsidiaries
- Experience working with an ERP system (Priority – an advantage).
- Excellent Excel skills
- Highly organized with great attention to detail and ability to meet deadlines
- Responsible, proactive, team player, good interpersonal skills and ability to work independently
- Excellent written, verbal, and communication skills are essential
- Fluent English – an advantage.
Qualifications:
- Must have initiative, be well organized and detail-oriented
- Excellent negotiation and communication skills
- Ability to handle multiple tasks in fast-paced working environment
Front End Team Leader
Location: Israel, Petach Tikva
If you are a true leader, passionate about building top of the art solutions and familiar with working in a fast agile development environment, this job is for you! We are looking for an experienced team leader to be the focal point for the company’s front end. The job includes working closely with the Product team, Operations and the rest of the RnD group.
Requirements:
- 2 years of proven experience as team leader- Must
- 2 years of experience in JavaScript (Angular/2, React, Ember)-Must
- 3 years of experience in server side development (Node.JS)
- 4 years of experience in HTML5, CSS (Sass / LESS)
- Experience with REST APIs and 3rd party APIs (Google, AWS)
- Team player
Desired Skills:
- Bachelor degree in computer sciences from recognized academic institutions
- Experience with relational databases (Oracle, MySQL, SQLServer)
- Experience with Mobile Technologies
- Experience with Unit-Testing methodologies
- Experience in agile development
NOC Engineer
Location: Israel, Petach Tikva
Responsibilities:
The NOC engineer will be part of the 24/7 NOC team who is working in shifts. You will have complete visibility and responsibility on Teridion’s’ state-of-the-art, innovative GCN (Global Cloud Network), working closely with our various cloud service providers, global partners, DevOps and Support.
If you have 24/7 NOC experience, preferably within the SaaS, Networking or Security domains and are willing to work in a fast paced, dynamic 24/7 work environment, then we invite you to join Teridion and be part of our continued success!
Required Experience and Skills:
- Solid Networking knowledge at the CCNP level. Proven experience and expertise in troubleshooting complex technical issues in the networking and/or security domains.
- In depth knowledge of Linux OS administration. Proven experience in Bash/Python scripting and log analysis.
- Customer facing experience assisting enterprise customers. Working with CRM (SFDC preferred), owning case lifecycles and exceeding SLAs.
- Great communication skills in English – exceptional reading, writing and speaking levels.
Desired Experience and Skills:
- Networking knowledge at the CCNA/CCNP level.
- Proven experience and expertise in troubleshooting technical issues in the networking and/or security domains.
- Solid knowledge of Linux OS administration.
- Proven Experience working with various monitoring tools, such as Nagios, Catch point, Zabbix, etc’.
- Working knowledge of various VM platforms and/or Cloud infrastructure environments.
- Exceptional people-person with customer facing skills
- Ability to work well and excel in a fast paced dynamic team.
- Fluent English – Exceptional reading, writing and speaking levels. Mother tongue level preferred.
- Experience with web technologies (Web Servers, Applications Servers).
- Working with a CRM (SFDC preferred), owning case lifecycles and exceeding SLAs.
DevOps Engineer
Location: Israel, Petach Tikva
Responsibilities:
- Managing and troubleshooting of Linux, Networking and DNS configuration
- Automate software deployment and monitoring tools
- Monitor service stability, performance and troubleshoot service issues
- Scale infrastructure to meet rapidly increasing demand
- Collaborate with developers to bring new features and services into production
- Provide support to development teams that use the automated infrastructure
- Working in a 24X7 SaaS production environment
Required Experience and Skills:
- 3 years of experience in 24×7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider.
- Knowledge of cloud infrastructure environment and API (e.g. AWS, Google SoftLayer)
- High knowledge in configuration/automation tools such as Ansible, Puppet, Chef,
- 2 years of experience using scripting languages (Python, Ruby ,etc)
- Knowledge of workflow tools (e.g. Atlassian)
- Knowledge in monitoring and analytics dashboards (e.g. Zabbix, Grafana)
- Deep knowledge in Linux/Unix
Desired Experience and Skills:
- Strong interpersonal and teaming skills – ability to set and enforce process and influence engineers who are not direct reports.
- Ability to operate in an agile and dynamic environment
- Highly motivated team Player
Cloud Services Cost Optimization Professional
Location: Israel, Petach Tikva
Responsibilities:
The Cloud Services Cost Optimization Professional acts as the focal point for analyzing and procuring cloud provisioning services for Teridion’s production and development networks. The role will be responsible for designing, implementing and optimizing a comprehensive service model that sources, delivers and optimizes cloud service costs. The primary roles of this function include:
- Developing the foundation operating guidelines
- Utilizing best practices for spend management
- Analyzing markets for opportunistic timing of buying cloud services
- Executing cloud provisioning orders in order to meet company gross margin targets
The Cloud Services cost optimization specialist will be expected to work with Operations, Sales, Product, and R&D teams in order to drive best cloud services practices across the company. This person should possess project management skills as well as technical IT background to build and maintain cross functional constituencies; be able to execute sourcing management processes, manage key supplier relationships, and negotiate contract pricing, terms and conditions for cloud services. This position will report to the Vice President, Operations.
Duties and Responsibilities
- Responsible for sourcing, planning, negotiating, purchasing and on-time delivery of cloud services to reduce costs and meet performance goals.
- Develop, manage and retain a set of strategic cloud service vendor relationships that are in line with company business plans and objectives.
- Drive for continuous improvement in all aspects of the purchasing process. Work with Operations to implement industry best practices to continually reduce operating costs and improve profitability in Teridion’s production network.
- Develop, manage and maintain reporting and cost modeling for cloud services that support Accounting, Finance and Operations and other organization needs.
- Implement a process for managing the supply base including periodic business reviews, monitoring and managing of supplier performance (quality, cost, delivery, billing, technology, service, and leadership), analysis and resolution of delivery and billing issues, and supplier improvement plans.
Qualifications:
- Bachelor’s degree in Information Systems, Operations Management and/or Business
- 5-7 years’ technical and procurement experience in data center or cloud services environments
- Subject matter expertise in cloud services product offerings and cloud services procurement methodologies is preferred
- Self-starter, well organized and detail-oriented
- Excellent negotiation and communication skills
- Ability to handle multiple tasks in fast paced working environment
- Project management experience is a plus
- Strong IT and technical skills