ATI Fast Facts:
Customers include
3M, SCHUNK
Facilities
- North Carolina, US
- Langfang, China
Customers served
US, Europe, China, Japan, and South America7 offices in 6 timezones
About ATI Industrial Automation
ATI Industrial Automation is a world-leading developer of engineering-based robotic accessories and robot arm tooling. Their customers use robots to automate applications in a wide variety of industries, including automotive, aerospace, medical, and others, and their robot end-effector products are used globally in thousands of successful applications. Since 1989, ATI’s team of mechanical, electrical, and software engineers has been developing cost-effective, state-of-the-art end-effector products and solutions that improve robotic productivity, including Automatic and Manual Tool Changers, Multi-Axis Force/Torque Sensing Systems, Utility Couplers, Material Removal Tools, Robotic Collision Sensors, and Compliance Devices.
The Challenge with China Connectivity
Customized automation is a huge and complex investment. Often times, service and support are more important to customers than any other aspect of the product, so gaining and earning trust is a key priority for ATI. When the Chinese market, which is central to ATI’s operations, began experiencing Internet performance issues between their US and China sites, ATI knew that finding a reliable connectivity solution was critical. Even though their connection was registered with the Ministry of Industry, ATI’s China-based employees had severe disruptions when trying to access US-based applications.
The main problems were that the Remote Desktop was not maintaining connection and the Transmission Control Protocol’s random ports were blocked for data transfer, causing reconfigurations on clients and servers.
“Teridion has been a god send for our connectivity with China. We compared many other SD-WAN solutions and Teridion was able to do what other vendors offered with no proprietary equipment. They have gone above and beyond with their service and address any issues quickly. I do not hesitate recommending Teridion for any business that needs fast and reliable connectivity to China.”
ATI Spokesperson
The Solution: Teridion China
ATI used the Teridion China solution to deliver a fast, secure, and reliable site-to-site connection between Langfang, China, and Apex, North Carolina, where the company is headquartered.
ATI used the Teridion China solution to deliver a fast, secure, and reliable site-to-site connection between Langfang, China, and Apex, North Carolina, where the company is headquartered.
Results of Teridion’s Network Performance Optimization
Teridion significantly improved throughput, voice and video performance, and reduced loss and delays.
Loss | Throughput | Multiple ISP Route | Delay | |
---|---|---|---|---|
Baseline | 11.2 | 5,841 kbps
| 1.97
| 127 ms |
Teridion | 0.0 | 26,325 kbps | 4.21 | 142 ms |
Delta | 100% better | 451% better | 213% better | 12% higher
|
Loss threshold >. 2 | Throughput > 10 mbps | MOS threshold > 3.8 | Delay threshold < 150 | |
---|---|---|---|---|
Baseline | Below threshold
19%
| Above threshold
12%
| Above threshold
22%
| Below threshold 97.7% |
Teridion | Below 99.8% | Above 100% | Above 100% | Below 99.9% |
Delta | 80% better | 88% better | 78% better | 2.2% higher |